Payment must be made on the day of treatment.
We accept cash, direct debit, EFTPOS and credit card.
Free initial phone consultation
Every new client will be given a free consultation over the phone before the first treatment can take place. Not only will we be recording your and your dog’s details but we will also discuss your dog’s health and possible concerns, contraindications, explain the massage therapy and what to consider before and after the treatment. We will give you an idea of a possible treatment plan and the associated costs.
The time you spend for the appointment is guided by your dog and may sometimes be shorter and other times longer depending on what is best for your dog on that day. We want to get to know the dog, settle them in, have a chat to the owner, perform a gait analysis and conduct the massage treatment in a calm and un-rushed manner. Your dog will not be massaged for a certain period of time but rather for as long as is beneficial to them.
For home visits between Childers, Burrum Heads, Hervey Bay and Maryborough the same pricing and time frames apply. We want to offer the same great service to those that can’t make it to the clinic or feel that their dogs would benefit from being treated in their own home environment. For home visits in other areas please contact us. We’re happy to travel as far as Bundaberg and Gympie but need to negotiate a price to cover fuel costs. Maybe a few neighbours / friends / farm / working dogs can be treated on the same day which will reduce travel costs and give you a discount. Just ask
Fair is not Equal
We endeavour to provide each dog with the best care. We call this “being fair” and set this above “being equal”. Not every dog may get massaged for the same time or spend an equal amount of time for their appointment. Some dogs do well and enjoy lying down for longer while others get more out of a massage when they can do this in short bursts. This also depends on size, age and health condition of the dog. Rather than giving each client an equal amount of our treatment time, we would like to stand out by giving them what is fairest to their dog.